Surveys Co-ordination
Surveys Co-ordination
24/7 live desk
Our client centric approach requires us to be continually connected to and be of service to our client’s needs. As your Surveys coordination partner, we are the first point of contact when you need us most often times establishing contact with Person in Contact/Consignees and/or their agents.
This enable us to know the whereabouts of the cargo and assign a nearby Surveyor.
Our Surveys co-ordination team operates 24/7 live desk that ensures missions received are handled with the urgency they deserve.
Upon receipt of assignment, our team review the Scope and the Framework of the Inspection work as defined in the nomination by the client and agreed upon by ourselves. The requirements are considered as the minimum steps to be taken when undertaking surveys. Our work instructions documented with reference to International Standards forms the basis and guides how our objectives/mission will be accomplished.
When you work with Rockledge East Africa Limited, you will have access to our extensive network of in-house surveyors and partners strategically positioned in areas of our operations to assist promptly in cargo inspection services. We pride ourselves on taking a proactive approach to protecting our clients’ rights.
Any survey instructions outside are directed to our centralized email address operations@rockledgeafrica.com