Leverage on our experience, industry expertise, our reputation for delivering superior services and our deep relationship with our clients. Our Claims and Risk Management department provides unrivalled expertise to a range of industry sectors including; commodities, perishables, frozen and refrigerated cargo, chemicals, project cargo, electronics, consumer goods, steel among other.
Our claim processes are simple and straightforward enabling our team to provide a rapid response and attendance service, travelling to incidents within our area of operations at short notice. We invite you to let us walk with you in this journey…and with you at all times
Survey Coordination
“Speed is the new currency of business” so they say!
As your Surveys coordination partner, we are the first point of contact when you need us most often times establishing contact with Person in Contact/Consignees and/or their agents.
Claims Handling & Management
At the heart of our Claims and Risks management department lies Specialists claims handlers. A specialists’ team able to manage your claims in a timely and most efficient way making us your reliable partner in claims handling and loss adjustment.
Cargo Salvage & Recovery Solutions
With an in-house Salvage team, we bring the most imaginative solutions to the most complex and seemingly intractable problems relating to distressed and/or damaged cargo. We provide a win-win solution acceptable to all parties.
Specialize Risk Management Inspection. (SIRM)
Specialized Risk Management Inspection (SIRM) is a unique and valuable service provided to clients, ensuring the safety and integrity of their cargo throughout the supply chain. SIRM has five key components including cargo monitoring, consultancy, discharge supervision, timely updates and detailed reports.